Wauconda Office 847-487-2827Arlington Heights Office 847-797-9770
Algonquin Office 847-658-9555
Lake Zurich Office 847-487-2827
Motion Werks Gait Analysis Center 847-797-9770
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G. Bowers - Hoffman Estates
Honestly - the First Step Foot Care team is the best. Website & e-mail appt notification is great. The office staff, nurses and physicians (especially Dr. Surowiec) are caring, friendly and competent. We are VERY thankful for the referral to First Step Foot Care!!!
R. Pennington - Elk Grove Village
Dr. Flood was awesome. He was kind and very gentle. Very professional and yet made me feel comfortable. Thank You.
C. Richardson - Cary
Very pleased with Dr. Flood and Dr. Surowiec. Both are very knowledgeable and professional! I would definitely recommend the practice.
Kimberly H. - Crystal Lake
Dr. Flood and his staff are truly the best. I appreciate his conservative approach to surgery and ensuring that I follow up with physical therapy, splint usage, etc. I have spoken to others who've had similar surgery but disappointing results because their doctor did not require the after-surgery care that Dr. Flood did. Also, it was a very pleasant surprise to receive flowers from his office right after my surgery and the birthday e-mails. The text and e-mail reminders for appointments are vital for a person like me. I strongly recommend him to anyone with any type of foot issues.
K Oeschger, Palatine
2008 was a challenging year for my healthcare. Two surgeries, three hospital stays and an ER visit. WOW! Thanks to you for taking care of my toes. I appreciate it very much that you took on the challenge knowing that my diabetes was a factor in my recovery. No infections and everything turned out great. My shoes fit nicely and I am walking with out any discomfort. Just like I used to as a Marine.
Thanks again Doctor Flood.
Fred Klage Jr., Prospect Heights
Previously, I had been to three different podiatrists with essentially the same problem. FOOT PAIN ON THE OUTSIDE OF MY RIGHT FOOT. With each doctor, I spent approximately a year on and off treatments. My foot was injected, wrapped up numerous times, and I was sent to physical therapy and released being told all would now be fine. I was with doctor #3 for two years. I had ankle surgery, and the following year a nerve was removed to hopefully bring an end to my problem. After my foot had healed from this surgery, I went back to the doctor and told him I still had the same pain on the side of my foot. It was determined that I should have a MRI of my foot.
I was then sent to doctor Flood to get a gait analysis of my walk hoping that the cause of my problem would be found. I called to make an appointment and later in the day, the receptionist at First Step Foot Care said to me that doctor Flood had an opening that day if I wanted to see him first. I thought Well, I’ve been thru three podiatrists and I might as well spend twenty minutes to see what doctor Flood had to say.
His staff took some foot x-rays and doctor Flood came in the room and asked me one simple question, has anyone told you that you have arthritis in the joint where my pain was. He touched the spot where I was hurting and outlined what would be needed to finally get a positive result to my problem.
I met doctor Flood by accident because I had the choice of either seeing him or just making the appointment for the gait analysis. How fortunate for me! My first appointment with doctor Flood was in the 2nd week of January 09. On a scale of 1-10, my pain level was always between 7-10. My foot would only recover to a pain level of 2-4 after doing nothing for one or 2 days. After four weeks of treatment, my pain level decreased to actually being pain free for 3 days in a row! During the next four weeks, I am pretty much pain free and when my foot seldom gets intense, my recovery is overnight along with some stretching exercises.
I know this is rather lengthy, but four years is hard to consolidate. How fortunate I am to be treated by doctor Flood. It’s a great feeling to feel optimistic doing activities I’ve been unable to do.
I thank you doctor Flood for what you have done for me
C Lattig, Island Lake
First I would like to thank Dr. Daniel C. Surowiec and the wonderful staff at FSFC. I have had foot issues for most of my life, and have gone to a handful of different doctors in the area and had no luck. So I just figured I was going to have to get use to the pain and live with the issues. I did all the things I was told to do and still no luck. So for the most it was just a part of life and I had to deal with it which I did for many years. Then last July for some reason it flared up and I could hardly walk, and someone said to me that is not normal and you should not have to live like that. I told them that I have been to podiatrist in the past and no luck I figured if I went to the right specialist and they could do nothing for me what good would it do to go somewhere else. Well someone gave me the names and phone numbers of FSFC and I gave them a call. When I made the call I was ready for another let down so I braced myself and setup the appointment. Before I go on with my experience I have never been to a doctor that has appointments that works with my schedule not once have I had to leave work early to make my appointment which is such a huge plus in my book. Okay back to the foot care that I figure would do me no good. Well, I was dead wrong the day I met Dr. S and his staff was the day my pain was going to go away and soon. I did the basic treatments first and I was open to try anything heck what else could go wrong I have let downs in the pass. I started out with the different foot braces and some general meds. Things did not make much of a change at that time. The other thing is that Dr. S is a great listener always open to hear what, and how you feel and he believes you as well. Then we tried other meds and cortisone shots which started to help me at least walk a little bit better, but that was not going to solving the problem. I purchased the inserts for my shoes and felt a small difference, but still had issues when I walked any distance. Finally Dr. S said well we tried the first round of options however I think we will have to do the surgery. Dr. S came in the office draw me a picture and explained everything he would do and what would happen. I made the surgery date and went in and came out a different person I swear I could walk about the same as before surgery so I figured that was a good sign. Came home followed doctor’s orders and before I could believe it my pain went away. In the past I had pain every day and night I would be sleeping and the pain would wake me because it hurt so bad. Finally I get to sleep the whole night and no PAIN… In the morning I had to sit up on the edge of the bed before standing not anymore I get up running, well not really running. I can stand and walk right away no bracing or sitting before moving. I have told a lot of people with feet issues that without a doubt they should go to FSFC and believe they will be fixed and able to walk without issues.
A very happy patient, (well, a past patient because I am all better)
Anitonette S.
Island Lake
I feel very confident with Dr. Flood and his diagnosis of my foot. He really put my mind at ease and because of him I did not have surgery on my right foot and I was so relieved and I'm doing great. I had three surgeries on my left foot from a previous surgeon and it was not fun. I love the staff; they are very kind, helpful and very professional. It's a great office.
Your staff at the Wauconda office is very professional, kind and compassionate. One of the most important things is I feel when you walk into your office someone acknowledges you right away. I have walked into offices where you stand there for five minutes no one says a thing. It's called disrespect but your office has a lot of respect for your patients. You are the best.
Joann S.
Buffalo Grove
I want to sincerely thank Dr. Flood and Surowiec for their excellent care.
Dr Flood, the surgery was as good as you assured me it would be. I never experienced pain - not to any degree. I have heard the horror stories of other women and cannot wait to tell them how great my experience has been.
Thank you so very much!!
Howard M.
Wauconda
Just wanted to reiterate that the staff and physician were very professional, helpful and friendly. Those qualities are not seen often these days, and definitely not to this degree. Thanks.
Patricia B.
Island Lake
The office staff as well as Dr. Flood was kind, courteous and very professional. My husband and daughter go to another podiatric office but after my experience with Dr Flood and staff, they will be transferring over to your office. I felt that my foot concerns were addressed completely and honestly and for this I am very grateful!!!
Ken W.
Algonquin
Great Experience. Referral from my primary care physician was accurate regarding the service and style of treatment.
Lyn G.
Carpentersville
I really appreciate First Step Foot Care. The staff there was friendly and act very professional. I enjoy everything they have to offer from the computerized x-rays, laser scanning for my arch supports, completing my patient medical forms through the internet, a reminder of my appointment via text messaging and electronically transmitting my prescription to my pharmacy... its very high tech. Personally, I will recommend First Step Foot Care and their staff to anybody else who needs podiatric services. Excellent on everything... Keep up the good work.
John S.
Schaumburg
I have a lot of confidence in Dr. Flood...and I like his approach.
Fred K.
Prospect Heights
I was referred for a gait analysis and had a choice to either schedule that or meet with Dr. Flood. How fortunate I was to choose to meet with Dr.
Flood!
I received excellent care at First Step in Wauconda! I was training for my fourth marathon and had foot pain for the first time in my life. It came near the end of my training, and I was afraid I wouldn't be able to run the marathon. I was running for a charity, and so making it to race day was very important to me. Dr. Flood and his staff took such great care of me! They got me in right away after I called. I felt so comfortable there and received one on one attention from the Doctor and the nurses. He explained to me what happened to cause my injury, how to treat it, and how to prevent it from happening again. I learned so much from him. After 1 day I no longer had pain and could walk comfortably. After 3 weeks of excellent physical therapy that he recommended, a pair of Sports Orthotics made by Dr. Flood, and a list of recommended shoes to wear, I was able to run the marathon. It was a miracle! As a runner himself, Dr. Flood took my training very seriously and focused on my healing so that I could continue running high mileage with no more injury. I now run with my sports orthotics and pay close attention to my feet. They are in the best shape they've ever been in! I have recommended First Step to many people and will continue to do so. Thank you to Dr. Flood and all the staff for your professional and caring attentiveness to me.
Angela Chouinard
The sky is the limit for our patient Heather Dunn. Here is her story... I first came to Dr Flood in March of 2007. I was suffering with plantar fasciitis and a stress fracture in my foot. I had an obvious limp when I walked and I thought it would be permanent. Dr. Flood fitted me for orthotics and sent me to Body Werks Physical Therapy. I began to see drastic improvements almost immediately. By June, my pain was almost gone completely and I began to be more active. I transitioned from physical therapy to Body Werk's weight loss program. I worked with their staff on diet and exercise programs. By September, I'd lost 30 lbs and began training for a 1/2 marathon. Body Werks named me patient of the month. I completed the Run to Victory Half Marathon in December 2007 in Randelman, North Carolina and raised over $1800 for the Victory Junction Gang Camp. I was honored the night before the race by having dinner with Richard Petty and his family. The experience changed my life so much that now I am moving to Charlotte, North Carolina. In addition, I've lost 55 lbs!! I continue to exercise and am currently training for the 2008 Chicago Marathon!
Dr. Flood has helped me get my life back and put me on track to a longer, healthier and happier life.
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